Privacy Policy
Effective Date: 6 January 2025
Agookya ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://agookya.com and/or use our mobile application (the "App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
a) Information You Provide to Us:
- Account Information: When you create an account, we collect your name, email address, username, and password.
- Contact Information: When you contact us via email, feedback forms, or customer support, we collect your contact details and any other information you provide.
- Preferences: When you customize your experience, we collect information about your preferences.
b) Information We Automatically Collect:
- Usage Data: Details about your interactions with the website and app, including pages viewed, time spent, and links clicked.
- Device Information: Information about the device you use to access our services, such as IP address, operating system, and browser type.
- Location Data: Approximate geographic location to improve the content provided to you.
c) Information from Third Parties:
We may receive data from third-party services you connect to your account, such as social media platforms.
2. How We Use Your Information
- To provide, operate, and maintain our services.
- To improve user experience by personalizing content.
- To send you updates, notifications, and promotional communications (with your consent).
- To analyze website and app usage for improvements.
- To detect and prevent fraudulent activities or security breaches.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information in the following circumstances:
- With Service Providers: To facilitate our services (e.g., hosting, analytics, advertising).
- For Legal Obligations: If required to comply with legal processes or enforce our terms and policies.
- With Your Consent: When you explicitly consent to sharing your data.
4. Data Security
We implement a variety of technical and organizational measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies, beacons, tags, and other similar technologies to collect data and improve your browsing experience. You can manage your cookie preferences in your browser settings.
6. Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these external sites.
7. Children’s Privacy
Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data.
- Correction or deletion of your data.
- Withdrawal of consent for data processing.
To exercise your rights, contact us at info@agookya.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
AgookyaEmail: info@agookya.com
Address: Plot 99A Church Road, Kampala